99.8 % Customer Satisfaction Rating
Table Mountain Creative Concrete provides a written Customer Feedback Survey to all of its customers. The information is very helpful and is used to tell us how satisfied the customer is with the finished product, how well the product met their expectations, if staff were courteous and professional, and whether they would recommend TMCC to others. On a scale of 1-5, with 5 being the highest rating, the cummulative average customer rating is 4.98.
A+ Customer Service
I absolutely loved working with Stan and Sheila. Their primary concern is that you are 100% satisfied with the work they do. The concrete overlay they completed is absolutely beautiful due to their hard work in making the color and texture to our satisfaction. The overlay did have some duribility issues due to the product itself, not the application by the Table Mountain team. Nevertheless, the team came back and coated the overlay, increasing the durability of the floor, at no charge. I wholeheartedly give them 5 stars for their tireless work; wonderful team; and willingness to go the extra mile. I gave them 4 stars however, simply due to the durability issue with the overlay materials themselves and some damage that resulted to the floor. I’m sure this issues has been fixed and I would recommend them without hesitation.
Four Years Later!
Sorry for such a delay/negligence in responding! The floor still looks beautiful after 4 years!
You Out-Did All the Other Companies
It went WAY beyond our expectations. Staff were courteous, professional, on time and did what they said they would do. You out-did all the yard, landscaping and patio companies we’ve dealt with.
Kept the Property Clean
It looks better than we expected. The crew was great. We have recommended your work to others and I am sure others will stop by. We really like how clean you kept our property and our neighbor’s property.
It actually exceeded our expectations. It was a pure pleasure to work with you and have you in our home. Everything was done with detail in mind and professional artistry to boot. Absolutely Amazing!
Thank you for the excellent work. The resultant concrete floor is Beautiful! True FLOOR ART!
We are very satisfied with the finished product.
Reliable and Honest
We were extremely pleased with all those who worked on our project and found them all so pleasant, reliable and honest. Our patios turned out more than we expected and we would highly recommend Table Mountain Creative Concrete to anyone. You exceeded our expectations.
Comment from National Leader in Decorative Concrete
Thank you for doing such great work. The Decorative Concrete world needs more of you.
Exceeded My Expectations
The final product exceeded my expectations. It created a great feel with it’s own character. Deep, rich colors–great glossy finish. I would suggest it to others as an alternative to tile. Stan answered all questions and gave honest opinions and suggestions. Stan and Sheila are great people. Honest, personable and professional. Keep doing what you are doing!